Last updated: January 15, 2024
electric-mote is committed to protecting the personal data of individuals in the European Economic Area (EEA) in accordance with the General Data Protection Regulation (GDPR). This page outlines your rights and our obligations under this regulation.
electric-mote acts as the data controller for personal information collected through our website and services. Our contact details are:
electric-mote
245 Sparks Street, Suite 400
Ottawa, Ontario K1P 5B5
Canada
Email: [email protected]
We process your personal data based on the following legal grounds:
As an EEA resident, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you and information about how we process it.
You can request that we correct any inaccurate or incomplete personal data we hold about you.
You can request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for its original purpose.
You can request that we limit how we use your personal data while a complaint is being investigated or when you contest the accuracy of your data.
You can request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
You can object to processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently use automated decision-making processes.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days. In some cases, we may need to verify your identity before processing your request.
As a Canadian company, personal data collected from EEA residents may be transferred to Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection. For transfers to other countries, we implement appropriate safeguards such as Standard Contractual Clauses.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. Specific retention periods include:
While not required by GDPR for organizations of our size, we have designated a privacy contact to handle data protection matters. For any GDPR-related inquiries, please contact:
Email: [email protected]
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with a supervisory authority in your country of residence. We encourage you to contact us first so we can address your concerns directly.
We may update this GDPR compliance notice from time to time. Any changes will be posted on this page with an updated revision date.